Below you can find instructions to install the roOomy app via iTunes from the computer. Sometimes due to poor wifi connectivity or a failed download of the app it's better to install the app via computer. 

Please note: You will need a minimum of 100Mb of free space to install and use the roOomy app. Because of our support boundaries we cannot go into how you can free up space on your iPad.

Step 1 - soft reset the iPad

  1. Restart iPad mini: Press and hold the Sleep/Wake button until the red slider appears 
  2. Slide your finger across the slider to turn off the iPad 
  3. To turn the iPad back on, press and hold the sleep/wake button until the apple logo appears 

Note: If you cannot restart the iPad then you will need to do the following:

Press and hold the Sleep/Wake button and the home button at the same time for at least 10 seconds, until the apple logo appears.

Step 2 - Connect the iPad to the computer

  1. Startup your computer 
  2. With the iPad on, using the apple cable connect the iPad via USB 
  3. Startup iTunes 

Step 3 - Finding roOomy via iTunes

  1. Wait until iTunes recognises the iPad, the iPad icon hould appear  
  2. Go to Apps (if you cannot see it press the three dots to the left of the iPad icon) 
  3. Go to App Store 
  4. Select iPad 
  5. In the search bar in the top right write: roOomy
  6. Make sure you search in the iTunes store 

  1. You should see a Get option, click Get 
  2. You may be prompted to put in your iTunes password 
  3. Give it a few minutes for iTunes to complete whetever it's doing in the background 

Step 4 - installing roOomy via iTunes

  1. Click on the iPad icon 
  2. Click on the apps selection on the left 
  3. Find the roOomy app in the app list 
  4. Once done, There will be another button next to sync in the bottom right called apply. Click apply 
  5. Wait for iTunes to install the app 
  6. Once roOomy is installed, there will be a remove button instead of an install button.  

Step 5 - Check the iPad that roOomy is installed

  1. Go to the main menu of the iPad (The iPad can remain connected to the computer) 
  2. Find the roOomy app in the main menu 
  3. Tap on the roOomy icon 
  4. The roOomy app should open up.