General help guides

General help guides are articles that apply to all of our roOomy products. Specifically iPad and iPhone.

How can I see what items I like?
When you like an item by double tapping on it, or by pressing on the heart, the item is added to your profile feed.  You can see how many items you have...
Fri, 13 Jan, 2017 at 8:57 PM
Why am I being asked to log in?
In your hands is the new, more social version of the roOomy app.  With your user account you can like and comment our inspirational items and home furnish...
Mon, 15 May, 2017 at 4:27 PM
How do I create a profile?
Creating a profile is a fun way to gain more of a hands-on experience with roOomy by interacting with our many users.   Tap on a like or comment ...
Wed, 23 Nov, 2016 at 7:17 PM
How do I update my profile?
Once you have successfully created a profile, you can update it.   With Facebook we already pull in your profile picture and name.   You ca...
Wed, 23 Nov, 2016 at 7:20 PM
How do I share items from roOomy to other social media?
You can share items you like with other people through iOS' native share function. Tapping on the "..." in the roOomy app brings up t...
Tue, 31 May, 2016 at 2:37 PM
I really like a furniture or accessory. Can I buy it through you?
The furniture and accessories in roOomy are linked to their product web pages.  While you cannot purchase the items directly through us, you can cer...
Tue, 31 May, 2016 at 2:03 PM
How to get crash logs from roOomy
While troubleshooting crashes, we may occasionally request a crash log to determine what is happening. Here are instructions for finding a crash log with...
Tue, 24 Oct, 2017 at 11:47 PM
How to send us more information about your device
Sometimes the standard troubleshooting that we have in our FAQs or we supply is not enough.  For us to look more deeply into the issue we will ...
Mon, 3 Oct, 2016 at 6:23 PM
Where can I find your terms and conditions?
Our terms and conditions for our roOomy solution can be found on our website.  The hand link below will direct you to our latest terms and cond...
Mon, 17 Oct, 2016 at 11:36 PM
How do I enable AR functionality?
With iOS 11, we have released a new roOomy app that has AR functionality.  AR functionality is available on those iPads and iPhones that are using iOS 1...
Thu, 28 Sep, 2017 at 2:50 AM